CompTIA Network+ Certification
COMPTIA N+TRAINING TIMETABLE (DURATION-1 WEEK)
| START (MM/DD/YYYY) | END | DAYS | TIME | LOCATION |
|---|---|---|---|---|
| APRIL 2020 | ||||
| 04/03/20 | 04/07/20 | M,T,W,T,F | 10:00 - 16:00 | London |
| 04/10/20 | 04/14/20 | M,T,W,T,F | 10:00 - 16:00 | London |
| 04/20/20 | 04/21/20 | M,T,W,T,F | 10:00 - 16:00 | London |
| 04/24/20 | 04/28/20 | M,T,W,T,F | 10:00 - 16:00 | London |
| 04/08/20 | 04/29/20 | Saturday | 13:00 - 19:00 | London |
| MAY 2020 | ||||
| 05/01/20 | 05/05/20 | M,T,W,T,F | 10:00 - 16:00 | London |
| 05/08/20 | 05/12/20 | M,T,W,T,F | 10:00 - 16:00 | London |
| 05/15/20 | 05/19/20 | M,T,W,T,F | 10:00 - 16:00 | London |
| 05/22/20 | 05/26/20 | M,T,W,T,F | 10:00 - 16:00 | London |
| 05/06/20 | 05/27/20 | Saturday | 13:00 - 19:00 | London |
| JUNE 2020 | ||||
| 06/05/20 | 06/09/20 | M,T,W,T,F | 10:00 - 16:00 | London |
| 06/12/20 | 06/16/20 | M,T,W,T,F | 10:00 - 16:00 | London |
| 06/19/20 | 06/23/20 | M,T,W,T,F | 10:00 - 16:00 | London |
| 06/26/20 | 06/30/20 | M,T,W,T,F | 10:00 - 16:00 | London |
| 06/03/20 | 06/24/20 | Saturday | 13:00 - 19:00 | London |
| JULY 2020 | ||||
| 07/03/20 | 07/07/20 | M,T,W,T,F | 10:00 - 16:00 | London |
| 07/10/20 | 07/14/20 | M,T,W,T,F | 10:00 - 16:00 | London |
| 07/20/20 | 07/21/20 | M,T,W,T,F | 10:00 - 16:00 | London |
| 07/24/20 | 07/28/20 | M,T,W,T,F | 10:00 - 16:00 | London |
| 07/31/20 | 08/04/20 | M,T,W,T,F | 10:00 - 16:00 | London |
| 07/08/20 | 07/29/20 | Saturday | 13:00 - 19:00 | London |
| AUGUST 2020 | ||||
| 08/07/20 | 08/11/20 | M,T,W,T,F | 10:00 - 16:00 | London |
| 08/14/20 | 08/18/20 | M,T,W,T,F | 10:00 - 16:00 | London |
| 08/21/20 | 08/25/20 | M,T,W,T,F | 10:00 - 16:00 | London |
| 08/28/20 | 09/01/20 | M,T,W,T,F | 10:00 - 16:00 | London |
| 08/05/20 | 08/26/20 | Saturday | 13:00 - 19:00 | London |
| SEPTEMBER 2020 | ||||
| 09/04/20 | 08/09/20 | M,T,W,T,F | 10:00 - 16:00 | London |
| 09/11/20 | 09/15/20 | M,T,W,T,F | 10:00 - 16:00 | London |
| 09/18/20 | 09/22/20 | M,T,W,T,F | 10:00 - 16:00 | London |
| 09/25/20 | 09/29/20 | M,T,W,T,F | 10:00 - 16:00 | London |
| 09/09/20 | 09/30/20 | Saturday | 13:00 - 19:00 | London |
| OCTOBER 2020 | ||||
| 10/02/20 | 10/06/20 | M,T,W,T,F | 10:00 - 16:00 | London |
| 10/09/20 | 10/13/20 | M,T,W,T,F | 10:00 - 16:00 | London |
| 10/16/20 | 10/20/20 | M,T,W,T,F | 10:00 - 16:00 | London |
| 10/23/20 | 10/27/20 | M,T,W,T,F | 10:00 - 16:00 | London |
| 10/30/20 | 11/03/20 | M,T,W,T,F | 10:00 - 16:00 | London |
| 10/07/20 | 10/28/20 | Saturday | 13:00 - 19:00 | London |
| NOVEMBER 2020 | ||||
| 11/06/20 | 11/10/20 | M,T,W,T,F | 10:00 - 16:00 | London |
| 11/13/20 | 11/20/20 | M,T,W,T,F | 10:00 - 16:00 | London |
| 11/20/20 | 11/24/20 | M,T,W,T,F | 10:00 - 16:00 | London |
| 11/27/20 | 12/01/20 | M,T,W,T,F | 10:00 - 16:00 | London |
| 11/04/20 | 11/25/20 | Saturday | 13:00 - 19:00 | London |
| DECEMBER 2020 | ||||
| 12/04/20 | 12/08/20 | M,T,W,T,F | 10:00 - 16:00 | London |
| 12/11/20 | 12/15/20 | M,T,W,T,F | 10:00 - 16:00 | London |
| 12/18/20 | 12/22/20 | M,T,W,T,F | 10:00 - 16:00 | London |
| 12/25/20 | 12/29/20 | M,T,W,T,F | 10:00 - 16:00 | London |
| 12/09/20 | 12/30/20 | Saturday | 13:00 - 19:00 | London |
Network+ Certification Course Summary
. Introduction to Networking Introduction
. Cabling Standards, Media, and Connectors
. Networking Components and Devices
. The OSI Model
. Overview of Network Protocols
. Working with TCP/IP
. WAN and Internet Access Technologies
. Remote Access and Security Protocols
. Network Operating Systems and Clients
. Configuring Network Connectivity
. Securing the Network
. VLANs, Antivirus, Fault Tolerance, and Disaster Recovery
. Troubleshooting Tools and Utilities
. Troubleshooting Network Connectivity
. Troubleshooting Procedures and Best Practices
Course Outline
CompTIA Network+ certification Course Description
The Functions of a Network
Peer-to-Peer Versus Client/Server Networks
The Peer-to-Peer Networking Model
The Client/Server Networking Model
Distributed and Centralized Computing
LANs, WANs, MANs, and PANs
LAN Topologies
Physical and Logical Topologies
The Bus Topology, The Star Topology, The Ring Topology
Mesh Topology, Wireless Topologies
The IEEE and Networking Standards
Characteristics Specified in the IEEE 802 Standards
The IEEE 802 Standards
Introduction to Wireless Networks
Establishing Communications Between Wireless Devices
Spread Spectrum Technology
Frequency-Hopping Spread Spectrum (FHSS) Technology
Direct-Sequence Spread Spectrum (DSSS) Technology
Infrared Wireless Networking
Bluetooth
Factors Affecting Wireless Signals
Wireless Antennas
Antenna Ratings
Antenna Coverage
Peer-to-Peer Versus Client/Server Networks
The Peer-to-Peer Networking Model
The Client/Server Networking Model
Distributed and Centralized Computing
LANs, WANs, MANs, and PANs
LAN Topologies
Physical and Logical Topologies
The Bus Topology, The Star Topology, The Ring Topology
Mesh Topology, Wireless Topologies
The IEEE and Networking Standards
Characteristics Specified in the IEEE 802 Standards
The IEEE 802 Standards
Introduction to Wireless Networks
Establishing Communications Between Wireless Devices
Spread Spectrum Technology
Frequency-Hopping Spread Spectrum (FHSS) Technology
Direct-Sequence Spread Spectrum (DSSS) Technology
Infrared Wireless Networking
Bluetooth
Factors Affecting Wireless Signals
Wireless Antennas
Antenna Ratings
Antenna Coverage
Features and Characteristics of Ethernet 802.3 Standards
10Base2, 10BaseT, 10BaseFL, Fast Ethernet
Gigabit Ethernet: 1000BaseX, 10 Gigabit Ethernet
Media Connectors, RJ Connectors
F-Type Connectors, Fiber Connectors
IEEE 1394 (FireWire), Universal Serial Bus (USB)
Networking Media, Media Interference
Transmission Speed, Media Length
Installation and Repair, Baseband Versus Broadband Signaling
Baseband, Broadband, Simplex, Half-Duplex, and Full-Duplex
Common Network Cable, Cable Media
10Base2, 10BaseT, 10BaseFL, Fast Ethernet
Gigabit Ethernet: 1000BaseX, 10 Gigabit Ethernet
Media Connectors, RJ Connectors
F-Type Connectors, Fiber Connectors
IEEE 1394 (FireWire), Universal Serial Bus (USB)
Networking Media, Media Interference
Transmission Speed, Media Length
Installation and Repair, Baseband Versus Broadband Signaling
Baseband, Broadband, Simplex, Half-Duplex, and Full-Duplex
Common Network Cable, Cable Media
Hubs, Switches, Switching Methods
Working with Hubs and Switches
Hub and Switch Ports
Cables Connecting Hubs and Switches
Hub and Switch Indicator Lights
Rack-Mount, Stackable, and Freestanding Devices
Managed Hubs and Switches
Bridges, Bridge Implementation Considerations
Types of Bridges, Routers
Routable Protocols and Routing Protocols
Dedicated Hardware Versus Server-Based Routers
Gateways, CSUs/DSUs, Modems
Modem Connection Speeds, Network Interface Cards (NICs)
Types of Network Interfaces, Installing Network Cards
ISDN Terminal Adapters, Wireless Access Point (WAP)
Transceivers, Firewalls, Identifying MAC Addresses
Working with Hubs and Switches
Hub and Switch Ports
Cables Connecting Hubs and Switches
Hub and Switch Indicator Lights
Rack-Mount, Stackable, and Freestanding Devices
Managed Hubs and Switches
Bridges, Bridge Implementation Considerations
Types of Bridges, Routers
Routable Protocols and Routing Protocols
Dedicated Hardware Versus Server-Based Routers
Gateways, CSUs/DSUs, Modems
Modem Connection Speeds, Network Interface Cards (NICs)
Types of Network Interfaces, Installing Network Cards
ISDN Terminal Adapters, Wireless Access Point (WAP)
Transceivers, Firewalls, Identifying MAC Addresses
Why Do We Need a Network Model?
OSI Reference Model 101
Layer 1: The Physical Layer
Layer 2: The Data-Link Layer
Layer 3: The Network Layer
Layer 4: The Transport Layer
Layer 5: The Session Layer
Layer 6: The Presentation Layer
Layer 7: The Application Layer
The Layers at Which Devices Operate
Hubs, Switches, Bridges, Routers, NICs
Wireless Access Points (WAPs)
OSI Reference Model 101
Layer 1: The Physical Layer
Layer 2: The Data-Link Layer
Layer 3: The Network Layer
Layer 4: The Transport Layer
Layer 5: The Session Layer
Layer 6: The Presentation Layer
Layer 7: The Application Layer
The Layers at Which Devices Operate
Hubs, Switches, Bridges, Routers, NICs
Wireless Access Points (WAPs)
Introduction to Protocols
The Function of Protocols
Mapping Protocols to the OSI Model
Internetwork Packet Exchange/Sequenced Packet Exchange (IPX/SPX)
The IPX/SPX Protocol Suite
IPX Addressing
Mapping IPX/SPX to the OSI Model
IPX/SPX Interoperability
IPX/SPX Naming
NetBEUI
Mapping NetBEUI to the OSI Model
NetBEUI Addressing
AppleTalk/AppleTalk over IP (Internet Protocol)
AppleTalk Addressing
Mapping AppleTalk to the OSI Model
AppleTalk Interoperability
AppleTalk Routing
AppleTalk Naming
Transmission Control Protocol/Internet Protocol (TCP/IP)
A Brief History of TCP/IP
The TCP/IP Protocol Suite
TCP/IP Standards
TCP/IP Addressing
TCP/IP Interoperability
TCP/IP Naming
TCP/IP Routing Protocols
Mapping TCP/IP to the OSI Model
Protocol Overview and Comparison
The Function of Protocols
Mapping Protocols to the OSI Model
Internetwork Packet Exchange/Sequenced Packet Exchange (IPX/SPX)
The IPX/SPX Protocol Suite
IPX Addressing
Mapping IPX/SPX to the OSI Model
IPX/SPX Interoperability
IPX/SPX Naming
NetBEUI
Mapping NetBEUI to the OSI Model
NetBEUI Addressing
AppleTalk/AppleTalk over IP (Internet Protocol)
AppleTalk Addressing
Mapping AppleTalk to the OSI Model
AppleTalk Interoperability
AppleTalk Routing
AppleTalk Naming
Transmission Control Protocol/Internet Protocol (TCP/IP)
A Brief History of TCP/IP
The TCP/IP Protocol Suite
TCP/IP Standards
TCP/IP Addressing
TCP/IP Interoperability
TCP/IP Naming
TCP/IP Routing Protocols
Mapping TCP/IP to the OSI Model
Protocol Overview and Comparison
IP Addressing
General IP Addressing Principles
IPv4
Subnet Mask Assignment
Broadcast Addresses and “This Network”
Classless Interdomain Routing (CIDR)
IPv6
Default Gateways
IP Address Classes
Subnet Masks
Understanding Subnetting
Reasons to Subnet
Public and Private IP Address Schemes
Private Address Ranges
Practical Uses of Public and Private IP Addressing
Assigning IP Addresses
Static Addressing
Dynamic Addressing
BOOT Protocol (BOOTP)
APIPA
Common TCP/IP Protocols
Internet Protocol (IP)
Transmission Control Protocol (TCP)
User Datagram Protocol (UDP)
File Transfer Protocol (FTP)
Secure File Transfer Protocol (SFTP)
Trivial File Transfer Protocol (TFTP)
Simple Mail Transfer Protocol (SMTP)
Hypertext Transfer Protocol (HTTP)
Hypertext Transfer Protocol Secure (HTTPS)
Post Office Protocol Version 3/Internet Message Access Protocol Version 4 (POP3/IMAP4)
Telnet
Secure Shell (SSH)
Internet Control Message Protocol (ICMP)
Address Resolution Protocol (ARP)/Reverse Address Resolution Protocol (RARP)
Network Time Protocol (NTP)
Network News Transfer Protocol (NNTP)
Secure Copy Protocol (SCP)
Lightweight Directory Access Protocol (LDAP)
Internet Group Management Protocol (IGMP)
Line Printer Remote (LPR)
TCP/UDP Ports
Identifying Common TCP/IP Port Numbers
TCP/IP-Based Network Services
Domain Name System (DNS)
Internet Connection Sharing (ICS)
Windows Internet Name Service (WINS)
Simple Network Management Protocol (SNMP)
Network File System (NFS)
Zero Configuration (Zeroconf)
Server Message Block (SMB)
Apple File Protocol (AFP)
Line Printer Daemon (LPD)
General IP Addressing Principles
IPv4
Subnet Mask Assignment
Broadcast Addresses and “This Network”
Classless Interdomain Routing (CIDR)
IPv6
Default Gateways
IP Address Classes
Subnet Masks
Understanding Subnetting
Reasons to Subnet
Public and Private IP Address Schemes
Private Address Ranges
Practical Uses of Public and Private IP Addressing
Assigning IP Addresses
Static Addressing
Dynamic Addressing
BOOT Protocol (BOOTP)
APIPA
Common TCP/IP Protocols
Internet Protocol (IP)
Transmission Control Protocol (TCP)
User Datagram Protocol (UDP)
File Transfer Protocol (FTP)
Secure File Transfer Protocol (SFTP)
Trivial File Transfer Protocol (TFTP)
Simple Mail Transfer Protocol (SMTP)
Hypertext Transfer Protocol (HTTP)
Hypertext Transfer Protocol Secure (HTTPS)
Post Office Protocol Version 3/Internet Message Access Protocol Version 4 (POP3/IMAP4)
Telnet
Secure Shell (SSH)
Internet Control Message Protocol (ICMP)
Address Resolution Protocol (ARP)/Reverse Address Resolution Protocol (RARP)
Network Time Protocol (NTP)
Network News Transfer Protocol (NNTP)
Secure Copy Protocol (SCP)
Lightweight Directory Access Protocol (LDAP)
Internet Group Management Protocol (IGMP)
Line Printer Remote (LPR)
TCP/UDP Ports
Identifying Common TCP/IP Port Numbers
TCP/IP-Based Network Services
Domain Name System (DNS)
Internet Connection Sharing (ICS)
Windows Internet Name Service (WINS)
Simple Network Management Protocol (SNMP)
Network File System (NFS)
Zero Configuration (Zeroconf)
Server Message Block (SMB)
Apple File Protocol (AFP)
Line Printer Daemon (LPD)
Introduction to Wide Area Networking
Public Networks
Private Networks
Switching Methods
Packet Switching
Circuit Switching
Message Switching
WAN Technologies
Dial-up Modem Connections
Integrated Services Digital Network (ISDN)
T-carrier Lines
Fiber Distributed Data Interface (FDDI)
X.25
SONET/Ocx Levels
Asynchronous Transfer Mode (ATM) and Frame Relay
xDSL Internet Access
Cable Internet Access
Cable Versus DSL
Satellite Internet Access
Wireless Internet Access
POTS Internet Access
Public Networks
Private Networks
Switching Methods
Packet Switching
Circuit Switching
Message Switching
WAN Technologies
Dial-up Modem Connections
Integrated Services Digital Network (ISDN)
T-carrier Lines
Fiber Distributed Data Interface (FDDI)
X.25
SONET/Ocx Levels
Asynchronous Transfer Mode (ATM) and Frame Relay
xDSL Internet Access
Cable Internet Access
Cable Versus DSL
Satellite Internet Access
Wireless Internet Access
POTS Internet Access
Remote Access Protocols and Services
Remote Access Service (RAS)
Point-to-Point Protocol (PPP)
Serial Line Internet Protocol (SLIP)
Point-to-Point Protocol over Ethernet (PPPoE)
Point-to-Point Tunneling Protocol (PPTP)
Virtual Private Networks (VPN)
Remote Desktop Protocol (RDP)
Security Protocols
IPSec
Layer Two Tunneling Protocol (L2TP)
Secure Sockets Layer (SSL)
Securing Wireless Networks
Wired Equivalent Privacy (WEP)
Wi-Fi Protected Access (WPA)
802.1x
Authentication Protocols
Extensible Authentication Protocol (EAP)
Password Authentication Protocol (PAP)
Remote Authentication Dial-In User Service (RADIUS)
Kerberos
Remote Access Service (RAS)
Point-to-Point Protocol (PPP)
Serial Line Internet Protocol (SLIP)
Point-to-Point Protocol over Ethernet (PPPoE)
Point-to-Point Tunneling Protocol (PPTP)
Virtual Private Networks (VPN)
Remote Desktop Protocol (RDP)
Security Protocols
IPSec
Layer Two Tunneling Protocol (L2TP)
Secure Sockets Layer (SSL)
Securing Wireless Networks
Wired Equivalent Privacy (WEP)
Wi-Fi Protected Access (WPA)
802.1x
Authentication Protocols
Extensible Authentication Protocol (EAP)
Password Authentication Protocol (PAP)
Remote Authentication Dial-In User Service (RADIUS)
Kerberos
Introduction to Network Operating Systems
Choosing a Network Operating System
Which Network Operating System Is Best?
Unix/Linux
System Requirements
Unix/Linux File Systems
Monitoring and Performance Tools
Managing Linux Disk Drives
Linux User Management Basics
Verifying Linux Network Settings
Linux Authentication
Linux File and Print Services
Linux Application Support
Linux Security
Mac OS X Server
Mac OS Basics
Mac OS X File Systems and File and Print Services
Mac OS X Security
Novell NetWare
NetWare System Requirements
NetWare File Systems
NetWare Performance-Monitoring Tools
NetWare User Administration
NetWare Server Configuration
Viewing and Testing NetWare Network Configuration
NetWare Authentication
NetWare File and Print Services
NetWare Application Support
NetWare Security
Windows 2000 and Windows Server 2003
Microsoft Active Directory
Windows Server System Requirements
Windows Server File Systems
Windows Server Performance Monitoring Tools
Viewing Network Configurations and Testing Connectivity
Managing Windows Server Storage
Windows Server User Management Basics
Windows Server Authentication
Windows Server File and Print Services
Windows Server Application Support
Windows Server Security
AppleShare IP
Operating System Interoperability
Using Windows with NetWare
Using Windows and Linux/Unix Servers
Using NetWare and Linux Servers
Network Operating System Client Support
Windows Server Client Support
NetWare Server Client Support
Linux Client Support
Choosing a Network Operating System
Which Network Operating System Is Best?
Unix/Linux
System Requirements
Unix/Linux File Systems
Monitoring and Performance Tools
Managing Linux Disk Drives
Linux User Management Basics
Verifying Linux Network Settings
Linux Authentication
Linux File and Print Services
Linux Application Support
Linux Security
Mac OS X Server
Mac OS Basics
Mac OS X File Systems and File and Print Services
Mac OS X Security
Novell NetWare
NetWare System Requirements
NetWare File Systems
NetWare Performance-Monitoring Tools
NetWare User Administration
NetWare Server Configuration
Viewing and Testing NetWare Network Configuration
NetWare Authentication
NetWare File and Print Services
NetWare Application Support
NetWare Security
Windows 2000 and Windows Server 2003
Microsoft Active Directory
Windows Server System Requirements
Windows Server File Systems
Windows Server Performance Monitoring Tools
Viewing Network Configurations and Testing Connectivity
Managing Windows Server Storage
Windows Server User Management Basics
Windows Server Authentication
Windows Server File and Print Services
Windows Server Application Support
Windows Server Security
AppleShare IP
Operating System Interoperability
Using Windows with NetWare
Using Windows and Linux/Unix Servers
Using NetWare and Linux Servers
Network Operating System Client Support
Windows Server Client Support
NetWare Server Client Support
Linux Client Support
Configuring Client Connectivity
Configuring Client Physical Connections
Connecting to Network Media
Configuring Protocol Settings
Reviewing Network Connectivity
Networking Tools
Selecting the Appropriate Tool for Wiring
Wire Crimpers
Punchdown Tools, Tone Generators
Media Testers, Hardware Loopback Connectors
Wireless Detection, Configuring Remote Connectivity
Physical Connections, Protocols
Software, Dial-up Access, Security
Configuring Client Physical Connections
Connecting to Network Media
Configuring Protocol Settings
Reviewing Network Connectivity
Networking Tools
Selecting the Appropriate Tool for Wiring
Wire Crimpers
Punchdown Tools, Tone Generators
Media Testers, Hardware Loopback Connectors
Wireless Detection, Configuring Remote Connectivity
Physical Connections, Protocols
Software, Dial-up Access, Security
Threats to Security
Security Responsibilities of a Network Administrator
Physical and Logical Security
Physical Security
Logical Security
Auditing
Firewalls
The Purpose and Function of a Firewall
Demilitarized Zones
Proxy Services
Caching Proxy Servers
Using a Proxy Server
Understanding How Security Affects a Network
Port Blocking/Filtering
Authentication
Encryption
Intranets and Extranets
Intranets
Extranets
Security Responsibilities of a Network Administrator
Physical and Logical Security
Physical Security
Logical Security
Auditing
Firewalls
The Purpose and Function of a Firewall
Demilitarized Zones
Proxy Services
Caching Proxy Servers
Using a Proxy Server
Understanding How Security Affects a Network
Port Blocking/Filtering
Authentication
Encryption
Intranets and Extranets
Intranets
Extranets
VLANs
VLAN Membership
Viruses, Virus Solutions, and Malicious Software
Trojans, Worms, Spyware, and Hoaxes
Protecting Computers from Viruses
Understanding Fault Tolerance
RAID
Other Fault-Tolerance Measures
Disaster Recovery
Backup Methods
A Comparison of Backup Methods
Backup Rotation Schedules
Backup Best Practices
Offsite Storage
Hot and Cold Spares
Hot Spare and Hot Swapping
Cold Spare and Cold Swapping
Hot, Warm, and Cold Sites
VLAN Membership
Viruses, Virus Solutions, and Malicious Software
Trojans, Worms, Spyware, and Hoaxes
Protecting Computers from Viruses
Understanding Fault Tolerance
RAID
Other Fault-Tolerance Measures
Disaster Recovery
Backup Methods
A Comparison of Backup Methods
Backup Rotation Schedules
Backup Best Practices
Offsite Storage
Hot and Cold Spares
Hot Spare and Hot Swapping
Cold Spare and Cold Swapping
Hot, Warm, and Cold Sites
Troubleshooting Tools
The ping Utility
The Trace Route Utility (Tracert/traceroute)
The arp Utility, The netstat Utility
The nbtstat Utility, The ipconfig and ifconfig Utilities
The winipcfg Utility, DNS Diagnostic Tools (nslookup/dig)
The route Utility, Using Diagnostic Utilities
Ping, The tracert Command, The traceroute Command
The arp Command, The netstat Command
The nbtstat Command, The ipconfig Command
The ifconfig Command, The winipcfg Command
The Nslookup/dig Commands
The ping Utility
The Trace Route Utility (Tracert/traceroute)
The arp Utility, The netstat Utility
The nbtstat Utility, The ipconfig and ifconfig Utilities
The winipcfg Utility, DNS Diagnostic Tools (nslookup/dig)
The route Utility, Using Diagnostic Utilities
Ping, The tracert Command, The traceroute Command
The arp Command, The netstat Command
The nbtstat Command, The ipconfig Command
The ifconfig Command, The winipcfg Command
The Nslookup/dig Commands
Interpreting Visual Indicators, LEDs on Networking Devices
LEDs on NICs and Other Devices, Troubleshooting Remote Connectivity
Troubleshooting Physical Connectivity, Calling Technical Support
Troubleshooting Authentication Failure, Troubleshooting Protocol Configuration Problems
Troubleshooting a Small Office/Home Office Router
Troubleshooting Client Connectivity Errors
Protocol Errors, Authentication, Permissions Errors, Physical Connectivity Errors
Troubleshooting Checklists, Troubleshooting Cable Problems
Troubleshooting Network Connectivity
Troubleshooting Network Printing
Troubleshooting Data Access, Troubleshooting NICs
Adding, Modifying, or Removing Network Services
Adding, Modifying, or Removing DHCP, Adding, Modifying, or Removing DNS
Adding, Modifying, or Removing WINS
LEDs on NICs and Other Devices, Troubleshooting Remote Connectivity
Troubleshooting Physical Connectivity, Calling Technical Support
Troubleshooting Authentication Failure, Troubleshooting Protocol Configuration Problems
Troubleshooting a Small Office/Home Office Router
Troubleshooting Client Connectivity Errors
Protocol Errors, Authentication, Permissions Errors, Physical Connectivity Errors
Troubleshooting Checklists, Troubleshooting Cable Problems
Troubleshooting Network Connectivity
Troubleshooting Network Printing
Troubleshooting Data Access, Troubleshooting NICs
Adding, Modifying, or Removing Network Services
Adding, Modifying, or Removing DHCP, Adding, Modifying, or Removing DNS
Adding, Modifying, or Removing WINS
Troubleshooting Basics, Troubleshooting Servers and Workstations
General Troubleshooting Considerations
The Art of Troubleshooting, Identify the Symptoms and Potential Causes
Identifying the Affected Area, Establishing What Has Changed
Selecting the Most Probable Cause of the Problem
Implement an Action Plan and Solution, Including Potential Effects
Testing the Results, Identify the Results and Effects of the Solution
Documenting the Solution, Troubleshooting Topology Errors
Bus Network Errors, Star Network Errors
Ring Network Errors, Mesh Network Errors
Troubleshooting Wired and Wireless Infrastructure-Related Problems
Troubleshooting Wiring, Troubleshooting Infrastructure Hardware
Troubleshooting Wireless Connections
General Troubleshooting Considerations
The Art of Troubleshooting, Identify the Symptoms and Potential Causes
Identifying the Affected Area, Establishing What Has Changed
Selecting the Most Probable Cause of the Problem
Implement an Action Plan and Solution, Including Potential Effects
Testing the Results, Identify the Results and Effects of the Solution
Documenting the Solution, Troubleshooting Topology Errors
Bus Network Errors, Star Network Errors
Ring Network Errors, Mesh Network Errors
Troubleshooting Wired and Wireless Infrastructure-Related Problems
Troubleshooting Wiring, Troubleshooting Infrastructure Hardware
Troubleshooting Wireless Connections